Gbajjee Privacy Policy — Your Data, Our Responsibility

Gbajjee (gbajjee.net) is an online Sports Betting and gaming platform serving users in Bangladesh and beyond. This Privacy Policy explains how Gbajjee collects your personal information, the purposes for which it is used, and how it is kept secure.

By visiting our website or creating an account, you agree to this Privacy Policy. Please read it carefully before using the platform.

This privacy policy applies to:

• Applicable to all users of the Gbajjee website and mobile platform
• For both registered and unregistered visitors
• Applicable to users who contact us via live chat or email
• Applicable to all users of any Gbajjee service

Gbajjee collects only the information it needs. Below is a detailed breakdown of the data we collect:

Gbajjee does not collect any personal information beyond what is listed above. We never collect sensitive data such as religious beliefs, political opinions, or similar information.

Gbajjee uses your information only for specific, legitimate purposes. Below is a clear explanation of why each type of data is collected:

• Account Management: Identity and contact information is used to complete your registration and keep your account running properly.
• Payment Processing: Financial information is used to process deposits and withdrawals and to ensure the security of financial transactions.
• Identity Verification (KYC): KYC documents are verified to meet legal obligations and prevent fraud.
• Support Services: Contact information is used to communicate with you effectively and to resolve any issues.
• Security & Fraud Prevention: Technical data is analysed to detect suspicious activity and maintain platform security.
• Legal Obligation: Data is retained to comply with applicable laws and regulations and to provide required information to licensing authorities.
• Service Improvement: Usage data is analyzed to improve the user experience, and this is done on a fully anonymous basis.

Gbajjee never sells your data to third parties for advertising purposes. Our partner advertisers do not receive your personal information.

Gbajjee uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. Without these, the platform cannot function properly.
• Functional Cookies: To remember your preferences such as language and settings.
• Analytics Cookies: To understand how the website is used. This data is collected in completely anonymous form.

You can manage or block cookies through your browser settings. However, blocking essential cookies may cause certain platform features to stop working.

Gbajjee never sells your personal data. However, in limited circumstances, it may be necessary to share information with trusted third parties:

• Payment Providers: Necessary information is shared to process transactions with payment services such as Mobile Pay, Nagad, and Rocket.
• Identity Verification Services: Information may be shared in a controlled manner with licensed verification agencies for KYC purposes.
• Legal Authorities: Information may be disclosed in response to court orders, legal investigations, or requests from licensing authorities.
• Fraud Prevention Services: Regulated data sharing may occur for the detection of financial crime and fraud.

All third parties listed above operate under strict confidentiality agreements and may only use your information for the specified purposes. We do not share any data with them beyond what is outlined in those agreements.

Gbajjee does not retain any data beyond what is necessary. Retention periods depend on the type of information and applicable legal requirements:

• Data for active accounts is retained for the full duration the account remains active.
• Financial transaction records may be retained for up to 5 years after account closure due to legal obligations.
• KYC documents are retained for up to 7 years after account closure.
• Marketing-related data is deleted as soon as you unsubscribe.
• Once the retention period ends, all personal data is securely deleted or anonymised.

To delete your account, please contact our support team. Requests will be processed within 30 days of receipt.

Every registered user on Gbajjee has the following rights over their own data:

To Exercise These Rights Help Centre page or email us directly at support@gbajjee.net. We aim to respond within 72 hours.

Gbajjee is intended for individuals aged 18 and above only. Our platform is in no way directed at minors, and we do not knowingly collect personal data from anyone under 18.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

Gbajjee may update this Privacy Policy from time to time. When changes are made, we will:

• We will publish the updated policy on this page with a revised date.
• For significant changes, a notification will be sent to your registered email address.
• Users will be notified 30 days before any changes take effect.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend checking this page regularly to stay up to date with the latest version of our privacy policy.

If you have any questions or concerns about our privacy policy, please get in touch. Our dedicated privacy team will process your request promptly.

We provide full support in Bengali. All privacy-related requests are taken seriously and we strive to resolve them within the specified timeframe.